Telehealth Services

Schedule an Appointment Today

Schedule Remote, Quality Care With One of Our Gastroenterology Specialists

The gastroenterologists at Northeastern Gastroenterology Associates in Honesdale, PA and Blakely, PA are now offering telehealth services to ensure patients are still able to get the quality care they need. Telehealth appointments allow patients to maintain face-to-face interaction with their providers without the need for an in-office visit.

Image.png

The Benefits of Using Our Telehealth Services

  • Reduces the chances of catching/spreading COVID-19 and other illnesses and viruses

  • Save you both time and money

  • Remote appointments are private and secure

  • Provides patients with convenient care without the need for an office visit

  • Telehealth services are available through three different applications

Our gastroenterology specialists here at Northeastern Gastroenterology Associates are committed to providing our patients with top-quality, progressive care for digestive problems.

With convenient telemedicine appointments, our providers are easily able to keep patients engaged with their treatment and ensure that the continuity of care needed for optimal health is maintained. In order to provide our patients with quality care remotely, we are offering telehealth appointments through the following applications:

Whatsapp.png

WhatsApp

For iPhone & Android

WhatsApp is a mobile and desktop application that allows our doctors to provide patients with fast and convenient telehealth appointments.

Getting Started

  1. Schedule an appointment with one of our providers

  2. Download WhatsApp on your phone or computer

  3. You'll receive a text with information on joining the virtual appointment via WhatsApp

Enabling Your Camera and Microphone On WhatsApp for:

iPhone | Android

FAQs - How Do I Enable Mic and Camera Access for WhatsApp for iPhone?

Untitled design (14).png
  1. Go to the Settings App from your Home Screen.

  2. Find and tap WhatsApp

  3. Make sure that the microphone and camera toggle are enabled (green)

How Do I Enable Mic and Camera Access for WhatsApp for Android?

Untitled design (14).png
  1. Go to the Settings App from your Home Screen.

  2. Find and tap Applications.

  3. Find and tap Application Manager

  4. Find and tap on the WhatsApp icon

  5. Make sure the camera and microphone permissions are enabled

Facetime.png

Facetime

For iPhone

An application that can be found on iPhones other Apple devices, FaceTime enables the face-to-face interaction of an in-office visit.

Getting Started

  1. Schedule an appointment with one of our providers

  2. Make sure you have an Apple phone, computer, or tablet

  3. You’ll receive a text with information on joining the virtual appointment via FaceTime

FAQs - How Do I Enable Mic and Camera Access for FaceTime?

FaceTime is an application that is exclusive to Apple products. Whether you are using an iPhone, Mac, Macbook, or iPad, FaceTime should already have access to the microphone and camera on your device.

Doxy.me.png

Doxy.me

For Computers

Doxy.me is an easy-to-use, HIPAA Compliant software that makes it easy to maintain the face-to-face interaction with your provider as you would in-office without the need for a smartphone.

Getting Started

  1. Schedule an appointment with one of our providers

  2. Make sure you have a computer with an attached or built-in microphone and camera

  3. You’ll receive a text with an invitation for your telehealth appointment.

Enabling Your Camera and Microphone For Doxy.me:

Desktop

When you call to schedule a telehealth appointment, our staff will walk you through the process to see what’s best for you and help you get set up. No matter which method you choose, it is important that you have a phone or computer with microphone and camera access.

FAQs - How Do I Enable Mic and Camera Access on Doxy.me?

image 1.png

To have a telehealth appointment on Doxy.me, you need to first give your browser permission to access your webcam and microphone. Find your preferred browser for specific instructions

You must be using one of the following internet browsers for Doxy.Me

Chrome.png

Google Chrome

  1. Open Google Chrome

  2. Select the lock icon located near the right side of your search bar

  3. Select Site settings

  4. Select the dropdown menu next to camera and microphone

  5. Change the camera and microphone access to Allow

  6. Refresh the browser tab

safari.png

Safari

  1. Open Safari Preferences

  2. Select Websites

  3. Go to Camera and Microphone tabs.

  4. Change Camera and Microphone access to Allow.

  5. Refresh the browser tab

Firefox.png

Firefox

  1. Open Firefox

  2. Select the menu icon in upper right corner

  3. Go to Preferences or Options

  4. Scroll down to find Privacy & Security

  5. In Camera & Microphone settings, ensure that Doxy.me is set to Allow.

  6. Restart Firefox

Contact Us

Schedule a Telehealth Appointment With Our Gastroenterology Associates

While the COVID-19 pandemic has caused you to put many things on hold, your health shouldn’t be one of them. Telehealth services with the providers at Northeastern Gastroenterology Associates ensure the safety of our patients and staff while allowing us to continue to provide you with the highest quality care. In order to participate in this service, you need the ability to receive video calls, texts, and/or emails. To learn more about these telehealth services or to schedule an appointment, contact our experts at the location nearest you today!